Terracotta Tiles FAQ
Terracotta Tiles
Handmade tiles offer a level of artistry and irregularity that machines can’t replicate. Each piece carries subtle variations in tone and texture, creating a surface rich with depth and warmth. While machine-made tiles offer precision, handmade terracotta brings a sense of heritage, tactility, and quiet luxury to every space.
Yes. Our terracotta tiles are loved by interior designers, architects, and homeowners who value natural materials with timeless appeal. Whether used in contemporary spaces or traditional settings, they add texture, warmth, and authenticity — grounding modern interiors with enduring charm.
We don’t mass-produce. Every Maitland & Poate tile is handmade or reclaimed, created using traditional techniques that celebrate craftsmanship and material honesty. Each piece carries provenance and personality — crafted to bring understated distinction to your home.
Yes. Each terracotta tile is handmade by skilled artisans using time-honoured methods. We work closely with craftspeople who understand the rhythm and beauty of the material, ensuring every tile meets our standards of authenticity and enduring quality.
Yes — and that’s part of their character. Expect tonal shifts, subtle surface movement, and small irregularities that tell the story of their handmade origin. These variations aren’t imperfections, but the marks of genuine craftsmanship.
Yes. Terracotta is naturally porous and should be sealed to protect against moisture, staining, and wear. Proper sealing ensures your tiles remain both beautiful and practical for years to come.
Sealing & Installation
We recommend a breathable impregnating sealer such as Ecoprotec (or similar). Apply once the adhesive has dried and before grouting.
- Allow the first coat to cure overnight.
- Apply further coats every two hours until the tile reaches saturation (the sealer will begin to puddle — wipe away any excess).
- After grouting and cleaning, apply one final coat for complete protection.
For a more traditional finish, boiled linseed oil or wax can be used to enhance colour and achieve a subtle sheen
Allow at least 24 hours after the final coat before walking on or using the tiled area to ensure full curing and long-term protection.
Sealing & Installation
We recommend a breathable impregnating sealer such as Ecoprotec (or similar). Apply once the adhesive has dried and before grouting.
- Allow the first coat to cure overnight.
- Apply further coats every two hours until the tile reaches saturation (the sealer will begin to puddle — wipe away any excess).
- After grouting and cleaning, apply one final coat for complete protection.
For a more traditional finish, boiled linseed oil or wax can be used to enhance colour and achieve a subtle sheen
Allow at least 24 hours after the final coat before walking on or using the tiled area to ensure full curing and long-term protection.
Bespoke & Custom Orders
Yes. Our antique terracotta can be cut and shaped to create bespoke patterns, layouts, and formats. If you’re looking for a particular finish or design, our team can help you create something truly one of a kind.
Simply contact us by email or phone. We’ll guide you through the design process — from concept to completion — ensuring your tiles are made precisely to your requirements.
Please contact us immediately. We’ll review your order and send any missing items or arrange alternatives as quickly as possible.
Once dispatched, we’ll send tracking details by email so you can follow your order’s progress
Care & Cleaning
Clean using a non-abrasive mop and pH-neutral cleaner. Ecoprotec offers a dedicated range of aftercare products, though any neutral product will help preserve the tile’s natural surface.
No. Harsh or acidic cleaners can damage both the finish and the seal, compromising the surface over time
Reseal every 1–2 years in high-traffic areas, or as needed, to maintain protection and colour depth. Over time, unsealed tiles will develop a soft patina — ageing gracefully, much like our reclaimed collections
Ecoprotec offers targeted stain removal products. For persistent marks, contact us for tailored advice.
Use felt pads under furniture, avoid dragging heavy objects, and consider rugs in high-traffic areas to protect the surface.
Regular cleaning with neutral products, avoiding harsh chemicals, and resealing as needed will keep your tiles looking beautifully aged yet refined
Yes. Terracotta performs beautifully in wet areas when properly sealed to prevent moisture absorption and staining.
Yes — with correct sealing. Our tiles can be used externally, developing a natural, sun-warmed patina over time.
Yes. Terracotta works wonderfully in kitchens, adding warmth underfoot and richness to worktops or splashbacks. Just ensure proper sealing to guard against oil or grease stains.
Yes. Terracotta pairs perfectly with underfloor heating. We recommend gradual temperature changes rather than sharp fluctuations to maintain both the tile and substrate integrity.
